1.Introduction

Scholars Foundation is an online education platform providing personalized tutoring, Olympiad preparation, competitive examination coaching, mentorship, and academic support for students across various national and international curricula.

Our services may include:

• One-to-one online classes
• Small group classes
• Academic mentoring
• Parent-teacher meetings
• Mock tests and assessments
• Learning management systems
• Educational webinars
• Student progress tracking

We are committed to processing personal information responsibly, transparently, and securely.

2.Information We Collect

Depending on your interaction with us, we may collect the following information.

Personal Information

• Student name
• Parent or guardian name
• Email address
• Phone number
• Country and city
• School name
• Grade or year level
• Curriculum (CBSE, ICSE, IGCSE, IB, GCSE, A Levels, AP, etc.)
• Subjects of interest
• Enquiry details
• Communication preferences

Academic Information

We may collect educational information including:

• School grade
• Curriculum
• Test scores
• Diagnostic assessments
• Homework submissions
• Performance reports
• Teacher feedback
• Attendance records

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Pages visited
• Referral source
• Time spent on pages
• Cookies and similar technologies

3.How We Use Information

We use your information to:

• Respond to enquiries
• Schedule demo classes
• Process enrollments
• Deliver tutoring services
• Conduct online classes
• Assess academic progress
• Communicate with parents
• Provide student reports
• Improve our courses
• Personalize learning experiences
• Maintain student records
• Process payments
• Send important service updates
• Improve website performance
• Comply with applicable legal obligations

We process personal information only for legitimate educational and business purposes.

4.Student Information

Because many of our students are minors, we take extra care when handling student information.

Student information is collected solely for educational purposes, including:

• Academic planning
• Progress tracking
• Homework management
• Test administration
• Teacher feedback
• Personalized learning
• Communication regarding classes

We do not sell student information to third parties.

Where required by applicable law, we rely on the consent of a parent or legal guardian before collecting or processing a child's personal information.

5.Parent Information

We collect parent or guardian information to:

• Communicate about classes
• Share academic updates
• Send invoices and payment confirmations
• Schedule meetings
• Respond to support requests
• Discuss student progress
• Notify parents of important announcements

Parents remain our primary point of contact for students who are minors.

6.Cookies & Analytics

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Understand visitor behavior
• Enhance user experience
• Measure the effectiveness of our marketing

We may use analytics services such as Google Analytics to better understand website usage. These services may collect information such as browser type, device type, approximate location, and pages visited.

Most web browsers allow users to disable or manage cookies through browser settings.

7.Payments

Payments for our services may be processed through trusted third-party payment providers.

We do not store complete debit card, credit card, or banking credentials on our own servers.

Payment providers process payment information according to their own privacy and security policies.

8.Third-Party Services

To provide our educational services, we may use trusted third-party platforms, including but not limited to:

• Video conferencing platforms (such as Google Meet, Zoho, Zoom)
• Customer Relationship Management (CRM) software like Zoho
• Payment gateways like Paypal, RazorPay, UPI, Credit Cards, Debit Cards, Bank Transfers
• Email service providers like Gmail, Zoho Mail
• Messaging platforms such as WhatsApp, Zoho
• Cloud storage providers
• Website analytics tools
• Online assessment platforms

These providers process information in accordance with their own privacy policies and contractual obligations.

9.Class Recordings

Certain online classes, workshops, or webinars may be recorded for purposes such as:

• Student revision
• Teacher training
• Quality assurance
• Resolving academic concerns
• Supporting absent students

Where recordings are made available, access is generally limited to authorized students, parents, teachers, and staff.

We do not publicly publish identifiable class recordings without appropriate permission.

10.Marketing Communication

With your consent where required, we may send information about:

• New courses
• Olympiad programs
• Workshops
• Academic events
• Scholarships
• Educational resources
• Newsletters
• Important announcements

You may opt out of promotional communications at any time by using the unsubscribe option provided or by contacting us.

Service-related communications (such as class schedules, payment reminders, or important academic updates) may still be sent where necessary.

11.Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• Restricted staff access
• Password-protected systems
• Encrypted communications where appropriate
• Secure cloud services
• Regular software updates
• Staff confidentiality obligations

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

12.Data Retention

We retain personal information only for as long as necessary to:

• Deliver educational services
• Maintain academic records
• Meet legal, accounting, or regulatory obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

13.Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Request a copy of your personal information
• Object to certain processing activities
• Request restriction of processing where applicable

To exercise these rights, please contact us using the details provided below. We will respond within a reasonable time and in accordance with applicable law.

14.Children's Privacy

Our services are intended for students, many of whom are under the age of 18.

Where required by applicable law, we collect and process children's personal information with the involvement or consent of a parent or legal guardian.

Parents may contact us to:

• Review student information
• Request corrections
• Update contact information
• Request deletion where legally permissible

Protecting children's privacy is a core part of our commitment to responsible education.

15.International Users

Scholars Foundation serves students from multiple countries.

If you access our services from outside India, your personal information may be transferred to, processed, or stored in jurisdictions where we or our service providers operate.

We take reasonable steps to ensure that such transfers are carried out with appropriate safeguards and in accordance with applicable privacy laws.

16.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

The updated version will be published on this page with a revised Effective Date.

We encourage users to review this Privacy Policy periodically.

17.Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

We will make reasonable efforts to respond promptly and in accordance with applicable privacy laws.